Calibration & Maintenance

When an Ethernet Gateway 4 will not connect to iMonnit Online, the cause is usually one of a few things: the gateway is not assigned to the account, it does not have a working network path, DNS cannot resolve the destination, outbound traffic is blocked, or the gateway needs a firmware update. This guide walks through the checks in a practical order. Start at the top and work down. That gives Monnit Support the clearest picture if the gateway later needs diagnosis or repair.

A gas flow meter can look perfectly healthy on a data sheet and still fail in the field. In Australia, the usual causes are not mysterious. They are heat, moisture, and dust. Those three conditions change how the meter senses flow, how the transmitter handles signals, and how long the installation stays stable between calibrations. The problem is that failure is not always obvious. A meter may still display a number, trend in the control system, and pass a quick visual check