Frequently asked questions

To return a unit, please follow these steps: 1. Contact us at 1800 652 062 or email us at sales@prosenseinstruments.com.au to request an RMA form. 2. Complete the RMA form and include it with the unit you are returning. 3. Ensure the unit and its packaging are in as-new condition. 4. Send the unit back to our store within 30 days of your purchase. We will process your return and issue a refund or exchange once we receive and inspect the unit. Please note that any custom-ordered items will require a restocking fee. https://21e41bdf-1995-4148-abc5-0d282230e5cb.usrfiles.com/ugd/21e41b_5a358abb4db64f7290bcc839bc7e5053.pdf

You can return any order within 30 days of your purchase. Please ensure both the goods and the packaging are in as-new condition. Steps to return a product: 1. Contact us at 1800 652 062 or email us at sales@prosenseinstruments.com.au to request an RMA form. 2. Complete the RMA form and include it with the product you are returning. 3. Ensure the product and its packaging are in as-new condition. 4. Send the product back to our store within 30 days of your purchase. We will process your return and issue a refund or exchange once we receive and inspect the product. Please note that any custom-ordered items will require a restocking fee.

You can access all product manuals at the following link: [ProSense Instruments Manuals](https://cd50.net/). If you need further assistance, please contact us at sales@prosenseinstruments.com.au or call us at 1800 652 062. Additionally, our online support center provides troubleshooting guides and FAQs to help you with common issues.

For technical support, please contact us via email at sales@prosenseinstruments.com.au or call us at 1800 652 062. Our support team is available to assist you with any technical issues or questions you may have. We also offer a comprehensive online support center with manuals, troubleshooting guides, and FAQs to help you resolve common issues quickly.