Frequently asked questions

Start with what you need to measure or control, then confirm the operating range, required accuracy, process conditions, power supply and output or communication type. Use our Product Selection guide to browse by instrument family, or the shop filters to narrow by measurement, connectivity and brand. For a recommendation, email the application, medium, range, process connection, output, quantity and delivery postcode to sales@prosenseinstruments.com.au, or call 1800 560 854.

Tell us the fluid or gas, minimum and maximum flow, pipe size and material, operating temperature and pressure, and whether the pipe remains full. Include the available power supply, required output, installation location and any documentation requirements. These details help us compare suitable ultrasonic, electromagnetic, turbine, vortex and other flow-meter options. The correct technology depends on the application; pipe size alone is not enough.

Provide the tank height and shape, material being measured, mounting position, minimum clearance, operating temperature and pressure, and any foam, vapour, turbulence or internal obstructions. Also confirm the power supply, required output and monitoring distance. We can help assess ultrasonic, radar, hydrostatic and other level-sensing options against those requirements. Include a tank drawing or photographs where available.

Match the instrument output to the receiving controller or monitoring system. Check the exact model's power supply, signal type, wiring arrangement, scaling and communication requirements. A 4–20 mA output, RS485 connection and LoRaWAN radio are different interfaces and are not interchangeable without suitable equipment. Send us both model numbers and the relevant manuals if you need help checking a proposed combination.

Requirements vary by model. LoRaWAN sensors need a compatible LoRaWAN network or gateway and platform; other wireless sensor systems may require their own manufacturer's gateway. Cellular models need suitable network coverage and may require a SIM card or data plan. Software, remote access and alerting may have separate fees. Send the exact sensor model and your intended system so we can confirm hardware, connectivity and ongoing costs before you order.