To return a unit, please follow these steps:
1. Contact us at 1800 652 062 or email us at sales@prosenseinstruments.com.au to request an RMA form.
2. Complete the RMA form and include it with the unit you are returning.
3. Ensure the unit and its packaging are in as-new condition.
4. Send the unit back to our store within 30 days of your purchase.
We will process your return and issue a refund or exchange once we receive and inspect the unit. Please note that any custom-ordered items will require a restocking fee.
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